Contact Arrma

Talk With Arrma About RC Play, Parts, and Programs

Use this page when you need more than the compact modal: product guidance, store support, demo planning, replacement part direction, or help matching an RC toy to a specific age range and play surface. The more context you share about the driver, route, and supervision style, the more useful our response can be.

Arrma contact desk and RC toy map
Address

Arrma Play Studio

1208 Motion Loop, Suite 400, Irvine, CA 92618, United States. Visits are scheduled around product reviews, retail training sessions, and supervised demo planning.

Email & Phone

Support Desk

[email protected]
+1 949 555 0184
Use email for model matching, support photos, and multi-vehicle planning questions.

Hours

Program Help

Monday-Friday, 9:00 AM-5:30 PM Pacific Time. Event and retail requests are reviewed within one business day, with urgent safety or battery questions routed first.

Illustrated map to Arrma play studio

Before you send a request

Share the driver age, driving surface, expected quantity, and whether the need is for home play, retail display, school club, or a gift. That context helps Arrma answer with a useful product path instead of generic model names.

For service questions, include what happened during the run and which part needs attention. For program planning, tell us how many drivers will rotate through the vehicles and how charging will be managed. If the request involves younger children, include the adult-to-child ratio and whether the route is indoors, outdoors, or a mixed surface course.

Full request form

Send the details once, and we will route the question correctly.

This page layout is built for deeper requests than the modal. The form sits beside guidance notes so families, buyers, and club leaders can describe the setting clearly. Arrma can then answer with product fit, safer operating habits, service expectations, and demo-ready talking points instead of a one-line reply. Include deadlines when an event, launch, or classroom session is already scheduled.